Join Our Team
The Iowa Events Center, a leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, and values to contribute to the continued growth and success of our organization. We value a customer-first mentality in an exciting, fast-paced work environment. Together we transform events into great experiences through creative entrepreneurship, innovative techniques, and best-in-class service that touch every aspect of the live event experience.
Here are a few of our benefits:
- Advancement opportunities
- Discounts to select Iowa Events Center & Casey's Center events
- On-the-job training and certifications
- Referral bonuses and more!
Part-Time Opportunities
Activate your skillset with a team that has a proven track record of advancing careers in the entertainment industry, backed by leading venue management and hospitality company, Oak View Group.
Part-Time Guest Services Event Staff
DESCRIPTION
A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.
RESPONSIBILITIES
- Greet and scan tickets as guests enter the building amd usher guests to their seats
- Provide directional assistance to guests throughout the facility
- Report actual/suspected violations of IEC policies, procedures, rules or regulations to your supervisor
- Complete an incident report on a timely basis, as required
Questions? Contact Nick at nicholas.pleszkun@oakviewgroup.com or at 515-564-8054.
Part Time Housekeeping - Building Attendant
DESCRIPTION
The Part Time Housekeeping - Building Attendant is an event-driven support position that works in the areas of housekeeping, room sets, and grounds maintenance at the Iowa Events Center.
RESPONSIBILITIES
- Execute accurate and timely completion of cleaning checklists
- Before, during and after event cleaning to include removal of trash, spills, vacuuming, etc.
- Responsible for safe use of various supplies including variety of cleaning chemicals, mops, brooms, shovels, and scrapers
- Operate an assortment of equipment including buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, and others as needed
Questions? Contact Nate Miller at Nathan.Miller@oakviewgroup.com or at 515-418-2614
Part-Time Phone Operator
DESCRIPTION
The Phone Operator serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Phone Operator will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to appropriate personnel, relaying messages, and providing general administrative support as needed. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to manage multiple inquiries while maintaining a friendly and professional demeanor at all times.
RESPONSIBILITIES
- Answer incoming calls to the Iowa Events Center
- Serve as the first point of contact for guests and callers, providing courteous and professional customer service at all times
- Provide event-related information, including schedules, ticketing details, parking, and facility policies
- Maintain up-to-date knowledge of current and upcoming events taking place at the Iowa Events Center.
Questions? Contact Cathy Murray at Cathy.Murray@oakviewgroup.com or at 515-564-8000
Part-Time Set Up/Teardown - Building Attendant
DESCRIPTION
The part time Event Set Up/Teardown - Building Attendant is an event-driven support position that works in the areas of show care, room sets, event teardown, and arena conversions at the Iowa Events Center.
RESPONSIBILITIES
- Set-up and teardown of events as directed including staging, tables, chairs, pipe-and-drape, skirting and other event items as required for events in Community Choice Convention Center, EMC Expo Center, Casey's Center, and all other areas of the facility
- Work individually and as a team to complete required projects and tasks contributing to a professional, teamwork atmosphere
- Handle and set folding chairs, stacking chairs, tables of various shapes and sizes, drapery poles, drapes and skirting
- Complete room sets accurately and timely
Questions? Contact Nate Miller at Nathan.Miller@oakviewgroup.com or at 515-418-2614
Part-Time Catering Bartender
DESCRIPTION
The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
RESPONSIBILITIES
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Follow the bar pre-shift notes and bar menus and provide service as described.
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol.
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests.
- Must pour drinks responsibly in accordance with company standards for serving size.
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Catering Server
DESCRIPTION
The Catering Server is responsible for serving guests in the venue dining areas at catered functions. The Catering Server must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
RESPONSIBILITIES
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards.
- Must demonstrate ability to read and comprehend Banquet Event Orders when servicing a guest event for the purpose of setting up guest events with proper linen, dishware, glassware, flatware; executing service on the contracted event menu & event timeline.
- Responsible for serving meals to guests or replenishing food for buffet service.
- Serve beverages to guests including alcoholic beverages. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages.
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Catering Bar Back
DESCRIPTION
The Catering Bar Back is responsible to have assigned bars set-up & prepped prior to catered events. The Catering Bar Back will assist with receiving and storage of product, prepare & stock bars. All equipment will be maintained, stored, cleaned and organized. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
RESPONSIBILITIES
- Responsible to have assigned bars moved and set-up according to the Banquet Event Order (BEO) on time for catered events. This includes transitioning a bar set-up to alternate location during an event.
- Accountable for all received inventory & storing product while maintaining clean, safe & organized area, and reporting all unsafe working condition & injuries immediately to manager on duty (MOD).
- Transport all required beverage to the bars for catering events including, but not limited, beer, wine & liquor, garnishes, ice and mixer products.
- Responsible for prep, stock and re-stock of all assigned bars, including changing out assigned kegs.
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Ticket Office Representative
DESCRIPTION
The Ticket Office Representative is a part time, on call per event employee who is responsible for the processing and distribution of ticket sales in an accurate and timely manner at all Iowa Events Center facilities. Responsible for providing accurate information to the general public, addressing any concerns and is committed to superior customer service.
RESPONSIBILITIES
- Receive and process in person, phone and mail ticket orders using various aspects of the ticketing system
- Follow proper procedures regarding money and ticket reconciliation after every work shift
- Provide accurate Iowa Events Center information and superior customer service to patrons
- Maintain work spaces and supplied for department in a net and orderly fashion
Questions? Contact Jake at Jake.Reichling@oakviewgroup.com or at 515-564-8315
Part-Time Security
DESCRIPTION
Serve as part of Security Staff for events.
RESPONSIBILITIES
- Patrol all assigned locations as directed, stationary and mobile.
- Work independently, judges and assesses situations for immediate response.
- Secures property from damage, theft, and vandalism.
- Courteously investigates persons who look suspicious or out of place.
- Responds to emergencies, incidents, accidents, and requests for service as required.
- Maintains records, logs, databases, filing systems, and other necessary records/forms as directed by the Security Manager
Questions? Contact Nate at Nathan.Miller@oakviewgroup.com or at 515-418-2614
Part-Time Culinary Prep Cook
DESCRIPTION
The Culinary Prep Cook assists in preparing and production of food for the venue at catered functions. Responsible for set-up, sanitation, cleaning and closing of workstation area. Employees will work in an ever changing, fast-paced environment. The employee must maintain excellent attendance and be available to work an event based schedule.
RESPONSIBILITIES
- Assists with the delivery of food to designated function areas
- Follow a prep list created by chefs for planned duties
- Prepare cooking ingredients
- Prepare and plate dishes as directed such as salads, entrees and desserts
- Ensure proper storage of all food
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Dishwasher & Catering Steward
DESCRIPTION
The Dishwasher & Catering Steward is responsible for the sanitation of all kitchen equipment, cooking utensils, dishware, glassware and silverware, as well as the kitchen. They are also responsible for all back of house areas being set and ready prior to events. The Steward will assist in pulling and staging all equipment prior to set-up, during the event and during clean-up. All catering equipment will be maintained, stored and inventoried. Assist in other areas of Catering as required. The employee must maintain excellent attendance and be available to work events as scheduled per business need. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
RESPONSIBILITIES
- Operate dish machine equipment & wash any items not dishwasher safe by hand
- Place clean dishes, utensils or equipment in proper storage areas
- Assist on plate-up, food production line as needed
- Sort and remove trash or compost and clean after usage
- Sweep and/or scrub all floors in the kitchen and back of house areas
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Maintenance Technician
DESCRIPTION
Under general direction, the Maintenance Technician position is responsible for various equipment and facility maintenance needs. This position will assist in variety of non-skilled duties as operations and events require. Accountable to the Lead Engineer, Asst Chief Engineer, Chief Engineer.
RESPONSIBILITIES
- Responsible for event engineering needs such as, but not limited to, event set-ups & changeovers, laying power, unlocking doors, listening and responding appropriately to radio calls for engineering assistance
- Performs maintenance and repair of facility doors, hardware, millwork, seats, furniture, rails, staging, fixtures and associated equipment.
- Under general direction, performs maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs
- Participates in routine preventative maintenance on equipment; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls as directed
Questions? Contact Nate at Nathan.Miller@oakviewgroup.com or at 515-418-2614
Full Time Opportunities
There are no full-time opportunities available at this time.
Operations Intern
DESCRIPTION
This Operations Intern will work closely with the Operations Department through hands-on learning. This will include how to operate the facility and events through a variety of disciplines like: set-up and teardown of events, event management, housekeeping, scheduling, recruitment, budgeting, capital projects, and inventory.
RESPONSIBILITIES
- Shadow Operations Supervisors to gain an understanding of how to manage, direct, and motivate operations crew before, during, and after an event
- Assist in scheduling personnel and tasks for day-to-day operations as well as event set-up, event management, and event teardown
- Learn how to supervise crew setting up for events using folding chairs, stacking chairs, tables of various shapes and sizes, staging and drapes
- Informative training with buffer, rider sweepers / scrubbers, walk behind scrubbers, blowers, vacuums, forklifts and other various equipment
Questions? Contact Nate at Nathan.Miller@oakviewgroup.com or at 515-418-2614
CSC Security
View opportunities with CSC Event Security Staff, the security provider for Iowa Events Center.