Join Our Team
The Iowa Events Center, a leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, and values to contribute to the continued growth and success of our organization. We value a customer-first mentality in an exciting, fast-paced work environment. Together we transform events into great experiences through creative entrepreneurship, innovative techniques, and best-in-class service that touch every aspect of the live event experience.
Here are a few of our benefits:
- Advancement opportunities
- Discounts to select Iowa Events Center & Casey's Center events
- On-the-job training and certifications
- Referral bonuses and more!
Part-Time Opportunities
Activate your skillset with a team that has a proven track record of advancing careers in the entertainment industry, backed by leading venue management and hospitality company, Oak View Group.
Part-Time Audio Video Operator
DESCRIPTION
The Audio Video Operator is an on-call, per event employee who assists the Production Manager in all aspects of AV needs for Iowa Events Center during and in preparation for events.
RESPONSIBILITIES
- Fulfill event requirements on AV needs including but not limited to areas of: audio, replay playback, lights, and technical direction as events require
- Assist Production Manager with video and sound needs
- Understand and utilize low-level audio/visual engineering and signal flow knowledge to accurately setup and troubleshoot malfunctioning equipment with limited supervision
- Operate professional style video cameras
Questions? Contact AJ Johnson at AJ.Johnson@oakviewgroup.com or at 515-418-2636
Part-Time Box Office Supervisor
DESCRIPTION
This position will assist in the management and effective operations of ticketed events. The Box Office Supervisor will provide supervision and training to all part time Ticket Office employees as well as manage events. A flexible schedule and ability to work independently is necessary for this position.
RESPONSIBILITIES
- Builds and runs reports and gathers sales information to provide to internal staff and promoters on event day
- Provides leadership in the absence of the Ticket Office Managers
- Authority to make financial decisions related to individual customer ticket orders
- Investigates questions and problems related to ticket sales and develops solutions for the general public, event promoters, ticket office personnel and management
Questions? Contact Jake at Jake.Reichling@oakviewgroup.com or at 515-564-8315.
Part-Time Concessions Cashier
DESCRIPTION
The Concessions Cashier prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Uses a POS (point of sale system) and accepts payment. Must be able to maintain excellent attendance in accordance with the attendance policy.
RESPONSIBILITIES
- Conduct sales by taking orders, building orders, and completing the transaction
- Ability to build orders, prepare food, and knowledge in all areas of concessions operations
- Responsible for maintaining a clean and organized work space including but not limited to disposal of garbage & cleaning dishes
- Serve beverages to guests including alcoholic beverages responsibly. Must check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for purchase of alcoholic beverages
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Concessions Cook
DESCRIPTION
The Concessions Cook is responsible for prep work and cooking hot food items in the Concessions Department. Position assists with set-up, dishes and responsible for maintaining a clean and sanitized work space in accordance with company specifications. Must be able to maintain excellent attendance in accordance with the attendance policy.
RESPONSIBILITIES
- Prepares food in quantities as directed by the Concessions Manager or immediate supervisor
- Compliant with health, sanitation, safety and employment regulations in accordance with company standards
- Assist with set-up, clean-up and close out of the assigned Concessions stand
- Ensure proper storage of food products
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Concessions Warehouse Worker
DESCRIPTION
The Warehouse Worker is responsible for the receipt and storage of all food, beverage and related product and equipment received at Iowa Events Center in Casey's Center. The inventory and security of all items is under the control of these employees. Employees must maintain excellent attendance and be available to work an event based schedule.
RESPONSIBILITIES
- Maintain accurate delivery and inventory records
- Ensure that all items are received and placed in their storage location at the proper temperature
- Check all incoming items against purchase order sheets checking details such as weight count, quality, and specification
- Deliver items according to concession stands and place inventory in a proper fashion using the FIFO method of rotation (First-In-First-Out)
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Food Runner
DESCRIPTION
The Food Runner is responsible communication between the Front of House and Back of House in the Suites & Restaurant. This position will deliver food to all guests in a friendly, professional & knowledgeable manner. The employee will provide support with other duties as directly. Employees must maintain excellent attendance and be available to work a flexible schedule including nights & weekends.
RESPONSIBILITIES
- Deliver food and beverage to quickly and efficiently
- Provide positive, professional, polite guest service to all employees and guests
- Communicating clearly with the kitchen and front of house staff
- Maintain knowledge of all ingredient details of every dish on the menu to answer guest questions
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Guest Services Event Staff
DESCRIPTION
A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center. They are responsible for providing a safe environment for our guests and ensuring all service needs are met. Guest Service Attendants will work in positions as needed including; usher, ticket taker, suite staff and door guards.
RESPONSIBILITIES
- Greet and scan tickets as guests enter the building amd usher guests to their seats
- Provide directional assistance to guests throughout the facility
- Report actual/suspected violations of IEC policies, procedures, rules or regulations to your supervisor
- Complete an incident report on a timely basis, as required
Questions? Contact Nick at nicholas.pleszkun@oakviewgroup.com or at 515-564-8054.
Part Time Housekeeping - Building Attendant
DESCRIPTION
The Part Time Housekeeping - Building Attendant is an event-driven support position that works in the areas of housekeeping, room sets, and grounds maintenance at the Iowa Events Center.
RESPONSIBILITIES
- Execute accurate and timely completion of cleaning checklists
- Before, during and after event cleaning to include removal of trash, spills, vacuuming, etc.
- Responsible for safe use of various supplies including variety of cleaning chemicals, mops, brooms, shovels, and scrapers
- Operate an assortment of equipment including buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, and others as needed
Questions? Contact Kyle at Kyle.Disney@oakviewgroup.com or at 515-564-8089
Part-Time Kitchen Lead
DESCRIPTION
The Kitchen Lead at Casey’s Center is responsible for preparing and serving high-quality food and beverage items in accordance with company recipes and standards. The role involves cooking meats, soups, sauces, and other menu items while maintaining kitchen cleanliness and food safety standards. The Kitchen Lead ensures proper closing procedures are followed and supports the overall operation of the culinary department. Consistent attendance and availability to work event-based schedules are essential.
RESPONSIBILITIES
- Prepares hot and cold foods following company recipes, portioning requirements, and presentation standards
- Demonstrates advanced culinary skills in food preparation, service, and plating
- Ensures food safety by observing, temping, and testing foods to verify proper cooking
- Completes kitchen closing procedures, including cleaning, sanitizing, and securing equipment
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Maintenance Technician
DESCRIPTION
Under general direction, the Maintenance Technician position is responsible for various equipment and facility maintenance needs. This position will assist in variety of non-skilled duties as operations and events require. Accountable to the Lead Engineer, Asst Chief Engineer, Chief Engineer.
RESPONSIBILITIES
- Responsible for event engineering needs such as, but not limited to, event set-ups & changeovers, laying power, unlocking doors, listening and responding appropriately to radio calls for engineering assistance
- Performs maintenance and repair of facility doors, hardware, millwork, seats, furniture, rails, staging, fixtures and associated equipment
- Participates in routine preventative maintenance on equipment; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls as directed
- Under general direction, performs maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs
Questions? Contact Jim Bacon at Jim.Bacon@oakviewgroup.com or at 515-418-3380
Part-Time Parking Lot Attendant
DESCRIPTION
Parking Attendant is an on-call, per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. This position is responsible for handling a high volume of cash and credit transactions in a responsible manner. This employee must have excellent attendance to ensure the success of the Parking Department during events held at the Iowa Events Center.
RESPONSIBILITIES
- Greet and direct customers entering parking lots, communicate parking information to the public
- Accept cash or credit payment. Count back correct change as needed
- Monitor lot during events, immediately contacting supervisor as issues arise
- Provide positive and friendly experience to all customers
Questions? Contact Beau at beau.coffman@oakviewgroup.com or at 515-564-8105.
Part-Time Parking Supervisor
DESCRIPTION
The Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. Position is responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations.
RESPONSIBILITIES
- Assist with day to day supervision of part time Parking Attendants
- Organize, prepare and distribute work schedules for staffing specific event needs
- Monitor lot during events to ensure cars are parked quickly and effectively; immediately contact the Manager if issues arise
- Assist Manager in training staff in efficient parking operations to maximize revenue
Questions? Contact Beau at beau.coffman@oakviewgroup.com or at 515-564-8105.
Part-Time Phone Operator
DESCRIPTION
The Phone Operator serves as the first point of contact for the Iowa Events Center, providing exceptional customer service and professional communication to all callers and visitors. This on-call, per-event position is responsible for answering and directing incoming calls, responding to inquiries, and assisting guests with event-related information in a courteous and efficient manner. The Phone Operator will maintain a thorough knowledge of current and upcoming events, facility operations, and staff contacts to ensure accurate information and prompt assistance. In addition, this role supports internal departments by routing calls to appropriate personnel, relaying messages, and providing general administrative support as needed. The ideal candidate demonstrates strong communication skills, attention to detail, and the ability to manage multiple inquiries while maintaining a friendly and professional demeanor at all times.
RESPONSIBILITIES
- Answer incoming calls to the Iowa Events Center
- Serve as the first point of contact for guests and callers, providing courteous and professional customer service at all times
- Provide event-related information, including schedules, ticketing details, parking, and facility policies
- Maintain up-to-date knowledge of current and upcoming events taking place at the Iowa Events Center.
Questions? Contact Carrie Petersen at Carrie.Petersen@oakviewgroup.com or at 515-564-8018
Part-Time Set Up/Teardown - Building Attendant
DESCRIPTION
The part time Event Set Up/Teardown - Building Attendant is an event-driven support position that works in the areas of show care, room sets, event teardown, and arena conversions at the Iowa Events Center.
RESPONSIBILITIES
- Set-up and teardown of events as directed including staging, tables, chairs, pipe-and-drape, skirting and other event items as required for events in Community Choice Convention Center, EMC Expo Center, Casey's Center, and all other areas of the facility
- Work individually and as a team to complete required projects and tasks contributing to a professional, teamwork atmosphere
- Handle and set folding chairs, stacking chairs, tables of various shapes and sizes, drapery poles, drapes and skirting
- Complete room sets accurately and timely
Questions? Contact Kyle at Kyle.Disney@oakviewgroup.com or at 515-564-8089
Part-Time Suite Bartender
DESCRIPTION
The Suite Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
RESPONSIBILITIES
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol
- Check guest’s ID in accordance with state/federal regulations to verify minimum age requirement for the purchase of alcoholic beverages
- Listen and respond to any customer requests or concerns
- Must communicate a cut-off to a guest as required
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Part-Time Suite Server
DESCRIPTION
The Suite Server is responsible for set-up, maintaining, execution and tear down of advanced and event-day food and beverage service for Casey's Center’s suites and restaurant. The employee is responsible to oversee their assigned suites or other private event location(s) during events. Employees must provide excellent guest service and maintain excellent attendance. Availability to work a regular event-based schedule, including nights, weekends and holidays is required.
RESPONSIBILITIES
- Assists the Suites Coordinator & Manager as required in preparation for the event; including, stocking Suite products, following opening and closing procedures; maintaining the cleanliness and organization of the Suite Pantry and other storage areas; along with other assigned tasks
- Maintains current “tickets” for designated Suites as orders are placed. Presents accurate final checks to the guest. Ability to accurately report client order and appropriately add tax & service charge
- Responsible for serving meals to guests or replenishing food for buffet service
- Checks all food & beverage delivered to clients for accuracy and quality
Questions? Contact Kimberly Hull at Kimberly.hull@oakviewgroup.com or at 515-864-8244
Full Time Opportunities
Oak View Group offers eligible employees competitive salaries, tuition assistance, health and welfare benefits, a company Safe Harbor 401(k) Plan, Group Legal, Critical Illness, and Hospital Indemnity benefits, Pet Insurance, FSA, HSA, and Commuter accounts, paid time off, and an Employee Assistance Program.
Building Coordinator
DESCRIPTION
The Building Coordinator is an event-driven support position that provides physical support and oversees projects and employee productivity in the areas of housekeeping, show care, room sets, event teardown, arena conversions, convention services, and grounds maintenance at the Iowa Events Center. The Building Coordinator leads small crews of part time Building Attendants on tasks and projects; responsible for daily checklists and labor allocation sheets.
RESPONSIBILITIES
- Leads small teams on tasks and projects overseeing work quality and productivity in housekeeping, set-ups, change overs, show care, teardown, convention services and grounds
- Provides daily training and coaching to part time staff members in day-to-day activities seeking out Operations Supervisors for additional assistance
- Responsible for thorough execution of daily check lists and labor allocation sheets
- Operates an assortment of equipment including, but not limited to, forklifts, pallet jacks, buffers, burnishers, rider sweepers, rider scrubbers, walk-behind scrubbers, blowers, vacuums, and snow removal equipment along with folding chairs, stacking chairs, tables of various shapes and sizes, drapery, skirting and staging
Questions? Contact Kyle at Kyle.Disney@oakviewgroup.com or at 515-564-8089
Engineer
DESCRIPTION
The Engineer performs skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility & equipment maintenance/troubleshooting, and system monitoring under general direction. Employee performs advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment & auxiliary systems, and centralized air-condition systems. Accountable to the Asst. Chief Engineer and Chief Engineer.
RESPONSIBILITIES
- Maintains and repair facility equipment, auxiliary systems, minor electrical and plumbing repairs
- Performs routine preventative maintenance on equipment and auxiliary systems; oils and lubricates fans, motors, pumps and generators, cleans screens, strainers, burners and automatic controls
- Troubleshoots and recommends operational methods and procedures
- Effective and timely communication with management and team members including arrival, location, departure; communicating work issues and building needs; escalating issues to management as required
Questions? Contact Jim at Jim.Bacon@oakviewgroup.com or at 515-418-3380
Sales Manager
DESCRIPTION
The Sales Manager is responsible for assisting in the overall execution of the Iowa Events Center’s sales initiatives for both the local and regional markets. The Sales Manager may be in charge of all aspects of select self-promoted events while also assisting Assistant General Manager, as needed with special events and other tasks as assigned. The Sales Manager should have strong verbal and written communications skills, the ability to manage several tasks simultaneously, be self-governed and self-motivated, possess a basic understanding of banquet and catering sales, public relations, advertising and special event planning and execution. The Sales Manager is an intricate part of the event team and is expected to recognize the value and benefits of teamwork. Open lines of communication within the team are vital to its success and that of the company
RESPONSIBILITIES
- Meets specified goals and objectives for venue usage by promoting the convention center to all potential clients; conducts venue tours; answers questions and provides information regarding venue services, policies and procedures; and assists clients in finalizing booking arrangements
- Serves as a liaison with industry representatives, the general public and other convention center departments and divisions
- Assists in developing and implementing the sales/marketing activities of the facility
- Acts as the primary sales contact for all groups within assigned market(s)
Questions? Contact Carrie at Carrie.Petersen@oakviewgroup.com or at 515-564-8018
Internships
Jumpstart your career in the event and entertainment industry by interning at the Iowa Events Center.
Events Management Intern
DESCRIPTION
The Intern, Event Management will work closely with the Events Department (made up of Event Managers, Guest Services, and Parking) through hands on learning and training. Time will be spent evenly between events, guest services and parking teams to get a thorough understanding of the events operation at the Iowa Events Center and valuable knowledge of the events industry.
RESPONSIBILITIES
- Learn how to plan implement, and execute select events as assigned by Director of Events
- Shadow event managers to gain an understanding of how to manage, plan, and execute an event from start to finish in both the Convention Center and Arena
- Work and supervise to gain an understanding of how to manage, direct, and motivate part-timestaff before, during and after an event – in Convention Center and Casey's Center events
- Learn how to work directly with internal and external contacts to gain/work on communication skills essential for successful events
Questions? Contact Matt at Matthew.Cushman@oakviewgroup.com or at 515-564-8143
Graphic Design Intern
DESCRIPTION
We are seeking a creative and motivated Graphic Design Intern to assist our marketing team. This internship offers an exciting opportunity to gain hands-on experience in graphic design, branding, and visual communication within a dynamic events environment. This internship also allows you to build a diverse portfolio with real-world projects for a major venue, network with industry professionals in entertainment, sports, and event management, and receive mentorship and guidance from experienced marketing teams.
RESPONSIBILITIES
- Design eye-catching promotional materials such as posters, banners, flyers, and digital graphics for a variety of events, subjects, and styles for both Casey's Center and the Iowa Events Center
- Create engaging social media graphics and digital content to promote upcoming events and initiatives
- Collaborate with staff to brainstorm and execute creative concepts that align with event themes and branding standards
- Ensure all designs are consistent with the venues' branding and visual identity.
Questions? Contact Gage at Gage.Schuling@oakviewgroup.com or at 515-564-8115
Group Sales Intern
DESCRIPTION
The Group Sales Internship is designed to be a hands-on learning experience for students interested in sales, marketing, and event management. Interns will work directly with the Group Sales Manager at Casey's Center to gain practical knowledge of group sales strategies, customer engagement, and event promotion. This is an opportunity to explore the inner workings of a dynamic venue while developing professional skills in a supportive environment.
RESPONSIBILITIES
- Gain hands-on experience in group sales and event marketing at a professional sports and entertainment venue
- Exposure to CRM platforms, sales tracking tools, and Microsoft Office programs
- Understand sales strategy, customer engagement, and event operations
- Strengthen communication, organization, and problem-solving abilities
Questions? Contact Chase at Chase.Hiser@oakviewgroup.com or at 515-564-8146
Marketing Intern
DESCRIPTION
The Marketing Intern will assist in developing and implementing event marketing plans and promotions for various types of events. We are looking for individuals who want professional level experience and have the initiative, skills and drive to excel. This program will give individuals an opportunity to work alongside professionals in the live entertainment, sports, and venue management industry. The marketing intern will support the Iowa Events Center digital and grassroots footprint inclusive of social media, website, digital assets, email, and more. We have an excited spring line-up announced with more to come!
RESPONSIBILITIES
- Assist in developing and implementing event marketing plans and promotions for various types of events
- Execute marketing efforts for upcoming events, including creating promotional material and coordinating with partners
- Assist the Digital Marketing Coordinator in social media management and content creation for the Iowa Events Center and Casey's Center Facebook, Instagram, X, TikTok, and LinkedIn
- Perform a variety of event day responsibilities within the marketing department
Questions? Contact Morgen at Morgen.Kuennen@oakviewgroup.com or at 515-564-8059
CSC Security
View opportunities with CSC Event Security Staff, the security provider for Iowa Events Center.