EMPLOYMENT OPPORTUNITIES
The Iowa Events Center, a leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, and values to contribute to the continued growth and success of our organization. We value a customer-first mentality in an exciting, fast-paced work environment. Together we transform events into great experiences through creative entrepreneurship, innovative techniques and best-in-class service that touch every aspect of the live event experience.
The Iowa Events Center is a proud partner of OVG360. OVG360, a division of Oak View Group, is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. Service-oriented and driven by social responsibility, OVG360 helps facilities drive value through excellence and innovation in food services, booking and content development, sustainable operations, public health and public safety and more. Learn more at oakviewgroup.com.
Applications may be filled out or dropped off in person at the Wells Fargo Arena Security Office on 2nd Ave. and Crocker St. Monday–Friday, 8:00am–5:00pm. Or, you can email the application to iowaeventscenter@gmail.com.
Current Openings
Part-Time Venue Management Opportunties
Join our team and get hands on experience working behind the scenes at events like NCAA March Madness, Pentatonix, Iowa Wild, Iowa Wolves, and more! Ask about our sign-on bonuses and referral program.
-
Part-Time Electrician
-
Description
A part-time Electrician will perform Journeyman electrician level and leadwork duties, under general direction, in the technical operation, maintenance and repair of electrical generating equipment, fire and smoke detection system, HVAC, building automation systems, and auxiliary systems throughout the Iowa Events Center and Wells Fargo Arena.
Responsibilities
- Install and maintain show power for exhibit halls and arena power distribution
- Locate, troubleshot, analyze, and collect electrical related problems
- Assist with event electrical needs and troubleshoot issues (concerts, trade shows, etc.)
- Obtains Journeyman license
- Work flexible hours based on availability
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
-
Part-Time Engineer
-
Description
An Engineer will under general direction, perform skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility and equipment maintenance/troubleshooting, and system monitoring. Performing advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment and auxiliary systems, and centralized air-conditioning systems.
Responsibilities
- Perform maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs, recommending methods and procedures.
- Assist full-time Engineers in maintenance of facility equipment
- Assist with event needs and work orders
- Work flexible hours based on availability
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
-
Part-Time Event Setup Laborer
-
Description
A part-time Operations Event Setup Laborer (Building Attendant) is an event-driven support position that works in areas of room sets, event teardown, and arena conversions.
Responsibilities
- Help in the conversion of events as directed including: risers, chairs, tables, stages, pipe and drape, and other event items as needed for events at the facilities
- Operate an assortment of equipment including: forklifts, pallet jacks, and more
- Provide excellent customer service assistance to internal and external clients
- Assist other operations department and positions as needed
Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
-
Part-Time Guest Services Attendant
-
Description
A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center and Wells Fargo Arena. They assist in providing a safe environment for our guests and ensure all service needs are met. Guest Service Attendants will work in positions as needed including: Usher, Ticket Taker, Suite Staff, and Door Guards.
Responsibilities
- Provide exceptional customer service and assistance to all guests
- Greet and scan tickets as guests enter the building
- Greet and usher guests to their seats
- Provide directional assistance to guests throughout the facilities
Questions? Contact Matt at matthew.cushman@oakviewgroup.com or at 515-564-8054.
-
Part-Time Housekeeping
-
Description
A part-time Operations Housekeeping employee (Building Attendant) is an event-driven support position that works in areas of housekeeping and show care.
Responsibilities
- Execute accurate and timely completion of cleaning checklists and before, during, and after event cleaning to include removal of trash, spills, vacuuming, etc.
- Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, and others as needed
- Assist other operations department and positions as needed
Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
-
Part-Time Maintenance Technician
-
Description
A Maintenance Technician is responsible for various equipment and facility maintenance needs. These may include event set-ups and changeovers, facility equipment repairs, preventative maintenance on equipment, and more.
Responsibilities
- Assist with event set-ups (power needs, radio calls, water hookups, unlocking doors)
- Facility repair and maintenance
- Repair broken equipment (chairs, tables, staging)
- Work with hand and power tools
- Ability to work flexible hours based on availability
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
-
Part-Time Parking Attendant
-
Description
Parking Attendant is a per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. The position is responsible for handling cash and credit transactions in a reasonable manner.
Responsibilities
- Greet guests upon entry to the event center parking lots
- Direct the flow of traffic entering and within the event center parking lots
- Collect and process parking fees
- Inform guests of current policies and procedures
Questions? Contact Robbin at robbin.morton@oakviewgroup.com or at 515-564-8105.
-
Part-Time Parking Supervisor
-
Description
The Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. They will be responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations.
Responsibilities
- Assist Parking Manager with overall parking operations on event day
- Answer staff questions and support Parking Attendants during events
- Organization and ability to work with cash and credit card transactions
- Offering flexible hours based on event schedule and your availability
Questions? Contact Robbin at robbin.morton@oakviewgroup.com or at 515-564-8105.
-
Part-Time Phone Operator
-
Description
A Receptionist is a per event employee who represents the Iowa Events Center both in person and on the phone as initial contact for prospective clients, the general pubic, and company inquiries. The receptionist will also assist guests with event questions, information, and route necessary calls to appropriate personnel.
Responsibilities
- Receive and route incoming in-person and phone requests for the administrative office
- Provide(s) assistance to the public and clients with questions or routes to the appropriate department
- Research and resolve customer service issues during events in an efficient and courteous manner
- Responsible for gaining well-rounded knowledge of the building and events
Questions? Contact Carrie at carrie.jackson@oakviewgroup.com or at 515-564-8135.
Part-Time OVG Hospitality Opportunties
Join our team and help enhance the customer-experince during their time at the Iowa Events Center. Be part of events like NCAA March Madness, large convention shows, concerts, conferences and more! Ask about our sign-on bonuses and referral program.
-
Bar Back
-
Description
A Bar Back is responsible for backing up the bartender by restocking products to ensure the bartenders stay fully stocked during events while ensuring all policies and procedures regarding alcohol dispensing are followed. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Responsibilities
- Responsible for stocking products for the bar including N/A beverages, alcoholic beverages, icing wells, sweeping and moping the bar, moving kegs in and out of keg coolers and tapping kegs. Drafting beer and pouring wine for guest orders, running supplies for bartenders back up fruit, napkins, cups, utensils and stirrers
- Assures that the location equipment is operable and clean prior to start of event
- Maintain cleanliness of bar and surrounding areas utilizing sanitation procedures, this includes mopping floors, cleaning and stacking floor mats, emptying and relining trash cans and keeping closet areas clear of debris and clutter
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
-
Bartender
-
Description
A Bartender is responsible for the service of all beverages, both alocholic and non-alcohoic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Responsibilities
- Demonstrate ability to meet the company standard for excellent in areas of guest service, interaction with co-workers and uniform standards
- Follow the bar pre-shift notes and bar menus and provide service as described
- Serve alcoholic beverages following all procedures for service alcoholic drinks incuding state/federal regulations pertaining to the distribution of alcohol
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
-
Cashier
-
Description
A Cashier utilizes a cash register and accepts payment. Prepares and serves concession items to guests. Prepares and pours beverages and serves them to guests. Ensures quality of food presentation. Must be able to maintain excellent attendance in accordance with the attendance policy.
Responsibilities
- Conduct the cash register sales by entering the orders and completing the transaction
- Responsible for maintaining stock and supply levels, and communicating to the Concessions Stand Manger of low stock items
- Listening and responding to customer requests or concerns
- Responsible for maintaining a clean and organized work space including but not limited to disposal of garbage & cleaning dishes
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
-
Concessions Cook
-
Description
A Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.
Responsibilities
- Responsible for cooking and packaging food product which is prepared to order or kept warm until sold
- Receives verbal orders from the front counter staff for food product requirements for guest orders
- Responsible for maintaining quality and production standards on all menu items. Food must be fresh and of high quality when served to the guests
- Responsible for portion control and serving temperatures of all products served in the concession stand.
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
-
Cook
-
Description
A Cook is responsible for preparing menu items utilizing cooking equipment in a fast-paced environment. The Cook must adhere to high food quality standards to ensure guest satisfaction. Portion control, food waste and sanitation are additional areas that the Cook must be aware of while operating in the kitchen.
Responsibilities
- Responsible for cooking and packaging food product which is prepared to order or kept warm until sold
- Receives verbal orders from the front counter staff for food product requirements for guest orders
- Responsible for maintaining quality and production standards on all menu items
- Responsible for portion control and serving temperatures of all products served in the concession stand
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
-
Dish Washer
-
Description
A Dishwasher washes and sanitizes all tableware, serving materials, cooking equipment and small wares. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Responsibilities
- Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk
- Utilizes and implements M.S.D.S. criteria, food and product safety, and Food and Beverage Policies and Procedures
- Removes all trash and maintains loading and receiving areas in safe and clean condition
- Stocks plates, glasses, pots, utensils and pans after cleaning
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
-
Server
-
Description
A Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.
Responsibilities
- Maintains knowledge of the menu and any special items being offered
- Provides quick, attentive, friendly and professional service to banquet guests and is able to communicate clearly with all customers
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
- Ensures neat presentation of all ordered items, with no spill-over
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
-
Suite Bartender
-
Description
A Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced environment. The employee must maintain excellent attendance and be available to work events as scheduled per business need.
Responsibilities
- Must demonstrate ability to meet the company standard for excellent in the areas of guest service, interaction with co-workers and uniform standards
- Follow the bar pre-shift notes and bar menus and provide service as described
- Serve alcoholic beverages following all proper procedures for serving alcoholic drinks including state/federal regulations pertaining to the distribution of alcohol
- Responsible to learn or have knowledge of various beer, wine varieties & spirits available, and be able to learn to suggestively upsell products to guests
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
-
Suite Server
-
Description
A Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.
Responsibilities
- Maintains knowledge of the menu and any special items being offered
- Provides quick, attentive, friendly and professional service to guests and is able to communicate clearly with all customers
- Ensures that food items are served at proper temperature and immediately upon availability from the kitchen, as ordered by the customer
- Ensures neat presentation of all ordered items, with no spill-over.
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
Full-Time Opportunties
Experiences of all kinds while working at the Iowa Events Center. Join our fast-paced and exciting team now!
Oak View Group offers eligible employees competitive salaries; comprehensive health and welfare benefits; a company Safe Harbor 401(k) Plan; Group Legal, Critical Illness and Hospital Indemnity benefits; Pet Insurance; FSA, HSA, and Commuter accounts; paid time off; tuition reimbursement; and an Employee Assistance Program.
-
Building Coordinator
-
Description
The Building Coordinator is an event-driven support position that provides physical support and oversees projects and employee producivity in the areas of housekeeping, show care, room sets, event teardown, arena converstions, convention services, and grounds maintenance at the Iowa Events Center.
Responsibilities
- Leads small teams on tasks and projects overseeing work quality and productivity
- Provides daily training and coaching to part-time staff members in day-to-day activities
- Operates an assortment of equipment including, but not limited to, forklifts, pallet jacks, buffers, burnishers, rider sweepers
Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
Internships
-
Operations Intern
-
Description
The Operations Intern gives students the opportunity to go behind the curtains to understand what it takes to flip the arena from an Iowa Wild hockey game to a rock concert to NCAA Men's Basketball.
Responsibilities
- Assist in scheduling personnel and tasks for day-to-day operations as well as event set-up, event management, and event teardown
- Shadow Operations Supervisors to gain an understanding of how to manage, direct, and motivate Operations crew before, during, and after an event
- Learn how a capital expenditure budget is developed and prioritized from year to year
Click here to learn more about the Operations Internship.
To apply, send the employee application, a cover letter, and resume to Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
CSC
-
CSC Event Security Staff
-
For opportunities with CSC Event Security Staff, the security provider for Iowa Events Center, click here
OVG360 is an Affirmative Action and Equal Opportunity Employer and a Drug-Free Workplace. Offered candidates must submit to/successfully complete pre-employment screens prior to hire.