EMPLOYMENT OPPORTUNITIES
The Iowa Events Center, a leader in sports, entertainment, and venue management, is dedicated to recruiting and developing individuals with the skills, experience, and values to contribute to the continued growth and success of our organization. We value a customer-first mentality in an exciting, fast-paced work environment. Together we transform events into great experiences through creative entrepreneurship, innovative techniques and best-in-class service that touch every aspect of the live event experience.
The Iowa Events Center is a proud partner of OVG360. OVG360, a division of Oak View Group, is a full-service venue management and hospitality company that helps client-partners reimagine the sports, live entertainment, and convention industries for the betterment of the venue, employees, artists, athletes, and surrounding communities. Service-oriented and driven by social responsibility, OVG360 helps facilities drive value through excellence and innovation in food services, booking and content development, sustainable operations, public health and public safety and more. Learn more at oakviewgroup.com.
Applications may be filled out or dropped off in person at the Wells Fargo Arena Security Office on 2nd Ave. and Crocker St. Monday–Friday, 8:00am–5:00pm. Or, you can email the application to iowaeventscenter@gmail.com.
Current Openings
Part-Time Venue Management Opportunties
Join our team and get hands on experience working behind the scenes at events like NCAA March Madness, Pentatonix, Iowa Wild, Iowa Wolves, and more! Ask about our sign-on bonuses and referral program.
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Part-Time Electrician
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Description
A part-time Electrician will perform Journeyman electrician level and leadwork duties, under general direction, in the technical operation, maintenance and repair of electrical generating equipment, fire and smoke detection system, HVAC, building automation systems, and auxiliary systems throughout the Iowa Events Center and Wells Fargo Arena.
Responsibilities
- Install and maintain show power for exhibit halls and arena power distribution
- Locate, troubleshot, analyze, and collect electrical related problems
- Assist with event electrical needs and troubleshoot issues (concerts, trade shows, etc.)
- Obtains Journeyman license
- Work flexible hours based on availability
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
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Part-Time Engineer
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Description
An Engineer will under general direction, perform skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility and equipment maintenance/troubleshooting, and system monitoring. Performing advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment and auxiliary systems, and centralized air-conditioning systems.
Responsibilities
- Perform maintenance and repair of facility equipment, auxiliary systems, minor electrical and plumbing repairs, recommending methods and procedures.
- Assist full-time Engineers in maintenance of facility equipment
- Assist with event needs and work orders
- Work flexible hours based on availability
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
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Part-Time Event Setup Laborer
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Description
A part-time Operations Event Setup Laborer (Building Attendant) is an event-driven support position that works in areas of room sets, event teardown, and arena conversions.
Responsibilities
- Help in the conversion of events as directed including: risers, chairs, tables, stages, pipe and drape, and other event items as needed for events at the facilties
- Operate an assortment of equipment including: forklifts, pallet jacks, and more
- Provide excellent customer service assistance to internal and external clients
- Assist other operations department and positions as needed
Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
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Part-Time Guest Services Attendant
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Description
A Guest Service Attendant is an on-call, per event employee who will act as primary provider of direct service to guests as they are entertained at the Iowa Events Center and Wells Fargo Arena. They assist in providing a safe environment for our guests and ensure all service needs are met. Guest Service Attendants will work in positions as needed including: Usher, Ticket Taker, Suite Staff, and Door Guards.
Responsibilities
- Provide exceptional customer service and assistance to all guests
- Greet and scan tickets as guests enter the building
- Greet and usher guests to their seats
- Provide directional assistance to guests throughout the facilities
Questions? Contact Matt at matthew.cushman@oakviewgroup.com or at 515-564-8054.
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Part-Time Housekeeping
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Description
A part-time Operations Housekeeping employee (Building Attendant) is an event-driven support position that works in areas of housekeeping and show care.
Responsibilities
- Execute accurate and timely completion of cleaning checklists and before, during, and after event cleaning to include removal of trash, spills, vacuuming, etc.
- Operate an assortment of equipment including: buffers/burnishers, rider sweepers/scrubbers, walk behind scrubbers, blowers, vacuums, and others as needed
- Assist other operations department and positions as needed
Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
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Part-Time Maintenance Technician
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Description
A Maintenance Technician is responsible for various equipment and facility maintenance needs. These may include event set-ups and changeovers, facility equipment repairs, preventative maintenance on equipment, and more.
Responsibilities
- Assist with event set-ups (power needs, radio calls, water hookups, unlocking doors)
- Facility repair and maintenance
- Repair broken equipment (chairs, tables, staging)
- Work with hand and power tools
- Ability to work flexible hours based on availability
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
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Part-Time Parking Attendant
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Description
Parking Attendant is a per event employee who assists in direction of customers in and around the Iowa Events Center parking lots during events. The position is responsible for handling cash and credit transactions in a reasonable manner.
Responsibilities
- Greet guests upon entry to the event center parking lots
- Direct the flow of traffic entering and within the event center parking lots
- Collect and process parking fees
- Inform guests of current policies and procedures
Questions? Contact Robbin at robbin.morton@oakviewgroup.com or at 515-564-8105.
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Part-Time Parking Supervisor
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Description
The Parking Supervisor will assist the Parking Manager in daily operations of all Iowa Events Center parking locations. They will be responsible for various administrative duties and ensuring staff has appropriate knowledge and tools for customer service focus and efficient operations.
Responsibilities
- Assist Parking Manager with overall parking operations on event day
- Answer staff questions and support Parking Attendants during events
- Organization and ability to work with cash and credit card transactions
- Offering flexible hours based on event schedule and your availability
Questions? Contact Robbin at robbin.morton@oakviewgroup.com or at 515-564-8105.
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Part-Time Phone Operator
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Description
A Receptionist is a per event employee who represents the Iowa Events Center both in person and on the phone as initial contact for prospective clients, the general pubic, and company inquiries. The receptionist will also assist guests with event questions, information, and route necessary calls to appropriate personnel.
Responsibilities
- Receive and route incoming in-person and phone requests for the administrative office
- Provide(s) assistance to the public and clients with questions or routes to the appropriate department
- Research and resolve customer service issues during events in an efficient and courteous manner
- Responsible for gaining well-rounded knowledge of the building and events
Questions? Contact Carrie at carrie.jackson@oakviewgroup.com or at 515-564-8135.
Part-Time OVG Hospitality Opportunties
Join our team and help enhance the customer-experince during their time at the Iowa Events Center. Be part of events like NCAA March Madness, large convention shows, concerts, conferences and more! Ask about our sign-on bonuses and referral program.
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Catering Servers
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Full Job Description
Responsibilities
- Ability to serve food and beverages to both individuals and for buffet
- Excellent customer service skills
- Set-up and tear down catered functions
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
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Concessions Cashier
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Full Job Description
Responsibilities
- Conduct cash register sales for orders and completeing transactions
- Responsible for maintainng product stocks in stands and maintaining a clean and organized stand
- Excellent customer service skills
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
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Concessions Cook
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Full Job Description
Responsibilities
- Prepare food in quantities as directed
- Maintain health, safety, and sanitation in work area
- Ensure proper storage of food products
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
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Concessions Supervisor
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Full Job Description
Responsibilities
- Responsible for oversight of concession stand manages, cashiers, and cooks
- Assist with warehouse needs and oversight of employees
- Provide oversight and direction for concession operations
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
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Kitchen Steward
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Full Job Description
Responsibilities
- Responsible for oversight of concessions stand managers, cashiers, and cooks
- Assist with warehouse needs and oversight of employees
- Provide oversight and direction for concession operations
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
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Prep Cooks
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Full Job Description
Responsibilities
- Produce item on prep sheet as directed
- Maintain clean and organized kitchen for overall food and beverage operations
Questions? Contact Jeff Maynes at jeff.maynes@oakviewgroup.com or at 515- 564-8026.
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Suite Bartender
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Full Job Description
Responsibilities
- Responsible to learn or have knowledge of various beer, wine, and spirits available for customers
- Ability to handle cash and cash register accurately
- Provide exceptional customer service to customers
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
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Suite Server
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Full Job Description
Responsibilities
- Assist with preparations of suites prior to event
- Ability to maintain current "tickets" for designated suite orders
- Must provide excellent customer service standards
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
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Warehouse Employee
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Full Job Description
Responsibilities
- Maintain accurate delivery and inventory records
- Required to keep storage areas organized and properly maintained
Questions? Contact Brett Slaby at brett.slaby@oakviewgroup.com or at 515-564-8223.
Full-Time Opportunties
Experiences of all kinds while working at the Iowa Events Center. Join our fast-paced and exciting team now!
Oak View Group offers eligible employees competitive salaries; comprehensive health and welfare benefits; a company Safe Harbor 401(k) Plan; Group Legal, Critical Illness and Hospital Indemnity benefits; Pet Insurance; FSA, HSA, and Commuter accounts; paid time off; tuition reimbursement; and an Employee Assistance Program.
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Assistant Chief Engineer
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Description
Under the direction of the Chief Engineer, the Asst. Chief Engineer directs, manages, supervises, and performs a variety of tasks related to the maintenance and operation of the Iowa Events Center.
Responsibilities
- Responsible for services and activities involved in the maintenance and operations of IEC including, but limited to, HVAC, electrical, mechanical equipment, arena equipment, boiler, plumbing, ice management, carpentry, gas, and groups
- Use independent judgment, interview, select, train, motivate, evaluate and make recommendations for engineering staff.
- Plan, direct, coordinate, and review the work plan/orders for facility maintenance; including meeting with the team to identify and troubleshoot equipment problems; assign work activities, projects and programs monitor workflow; review and evaluate work products, methods, and procedures
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
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Building Coordinator
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Description
The Building Coordinator is an event-driven support position that provides physical support and oversees projects and employee producivity in the areas of housekeeping, show care, room sets, event teardown, arena converstions, convention services, and grounds maintenance at the Iowa Events Center.
Responsibilities
- Leads small teams on tasks and projects overseeing work quality and productivity
- Provides daily training and coaching to part-time staff members in day-to-day activities
- Operates an assortment of equipment including, but not limited to, forklifts, pallet jacks, buffers, burnishers, rider sweepers
Questions? Contact Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
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Engineer
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Description
An Engineer will under general direction, perform skilled journey level and leadwork duties on the technical operation of critical facility systems, performing facility and equipment maintenance/troubleshooting, and system monitoring. Performing advanced work in the maintenance and repair of steam generating boilers, electrical generating equipment and auxiliary systems, and centralized air-conditioning systems.
Responsibilities
- Performs maintenance on facility equipment (boilers, water pumps, air handlers, cooling towers, etc.)
- Assists with event needs (power drops, unlocking doors, etc.)
- Assists with accomplishing work orders
- Obtains a 1st Class Engineer's License or will obtain license within 6 months of hire.
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
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Kitchen Supervisor
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Description
The Kitchen Supervisor is responsible for serving guests quality food and beverage following the company's standard recipes. The Kitchen Supervisor will prepare and cook meats, soups and sauces, and supervise all other aspects of the food and beverage operation.
Responsibilities
- Coordinating and supervising the work of kitchen staff
- Knowledge of culinary prepareation skills and teaches others proper preparation and food presentation
- Assists in the control of food and labor costs
- Responsible for providing high quality, fresh food products in a timely manner for delivery to guests
Questions? Contact Jeff at jeff.maynes@oakviewgroup.com or at 515-564-8085.
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Operations Supervisor
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Description
The Operations Supervisor assumes management respnsibility for all services and activities involved in the operations for all arena and convention spaces; providing direct supervision of all full time and part time hourly employees in the Operations Department, specifically in the areas in housekeeping, room sets, show care, and conversions at the Iowa Events Center.
Responsibilities
- Management in areas of planning, directing, coordinating and review of work plans for facility operations.
- Review, interpret and communicate with other management staff on complex event documents to forecast staffing and equipment needs for all arena and convention events
- Responsible for the coordination and communication of a complex department schedule to ensure proper facility coverage, monitoring labor costs
Questions? Contact Harold at harold.peterson@oakviewgroup.com or at 515-564-8042.
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Staff Accountant
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Description
Under the direction of the Director of Finance, the main responsibility of the AR Accountant is to prepare customer billings and post corresponding journal entries. Position is also responsible for variety of other accounting and human resource functions.
Responsibilities
- Post advance deposits
- Prepare customer invoices for events held at the convention center
- Process credit applications
- Assist in the reconciling of advance deposits and event liability accounts on monthly work papers
Questions? Contact Diane at diane.frischmeyer@oakviewgroup.com or at 515-564-8023.
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Suites Food & Beverage Supervisor
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Description
The Suites Food & Beverage Supervisor is responsible for overseeing the serving of guests in the suites level which includes 40 suites, 20 loge boxes, Ketel One Bar, and The Templeton Distillery at the Fort restaurant. Must be personable and able to work in an ever-changing fast-paced environment.
Responsibilities
- Oversee the setup of food service areas within specific suites based upn pre-order
- Ensure all suites are set prior to event based upon communication received of orders
- Ensure quality and hospitality throughout the Suite Level of arena
Questions? Contact Derek at derek.hickey@oakviewgroup.com or at 515-564-8010.
Internships
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Operations Intern
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Description
The Operations Intern gives students the opportunity to go behind the curtains to understand what it takes to flip the arena from an Iowa Wild hockey game to a rock concert to NCAA Men's Basketball.
Responsibilities
- Assist in scheduling personnel and tasks for day-to-day operations as well as event set-up, event management, and event teardown
- Shadow Operations Supervisors to gain an understanding of how to manage, direct, and motivate Operations crew before, during, and after an event
- Learn how a capital expenditure budget is developed and prioritized from year to year
Click here to learn more about the Operations Internship.
To apply, send the employee application, a cover letter, and resume to Kyle at kyle.disney@oakviewgroup.com or at 515-564-8089.
CSC
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CSC Event Security Staff
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For opportunities with CSC Event Security Staff, the security provider for Iowa Events Center, click here
OVG360 is an Affirmative Action and Equal Opportunity Employer and a Drug-Free Workplace. Offered candidates must submit to/successfully complete pre-employment screens prior to hire.